The process
From a sentence to a piece
Six steps, each with a written record. Starting is free; you approve the design before you pay for production; every quote carries its validity and every delivery its insurance. Most pieces complete in 6–8 weeks.
- 01
Share your inspiration
Send a photograph, a sketch, or simply a description over WhatsApp or the form below. We listen, ask a few questions, and tell you honestly whether the idea works in metal and stone.
- Free, with no obligation to proceed
- Your images are used only for the design conversation — see the privacy policy
- We reply within 24 hours on business days (GMT+8 (Shanghai))
the sketch stage
- 02
Direction & quote
We come back with a first design direction and an itemised price range: metal, stones, labour, delivery. Nothing is vague and nothing is hidden.
- Quotes are valid for 14 days — gold and stone prices move
- Response within the stated window, in writing
- You can stop here. The direction is yours to keep.
the sketch stage
- 03
3D modelling (CAD)
On a design fee (from $150, credited toward your piece) we build your design in CAD and send renders from every angle.
- 3 rounds of parameter revisions included — proportion, band width, stone size, finish
- A structural redesign or a new center stone is quoted separately, before work continues
- You see exactly what will be made, before anyone touches metal
the CAD stage
- 04
Metal & stones
Choose 18k gold (yellow, rose, white) or platinum 950; natural or lab-grown diamonds with 4C data; coloured stones with every treatment disclosed.
- GIA or IGI reports where applicable — a certificate describes a stone, it is not a valuation
- Reserved stones are held for you for 7 days while you decide
- Lab-grown stones are labelled as such, everywhere, always
the CAD stage
- 05
Crafting
Production begins only after your written approval of the final CAD confirmation — dimensions, engraving text, stone and metal in black and white.
- After approval, confirmed details rest with that approval record
- Handcraft tolerance is typically ±0.2 mm; natural stones vary in colour and inclusions
- Typical bench time: 6–8 weeks
the finished piece
- 06
Delivery
Final inspection, photography for your records, then insured dispatch with signature on delivery. Certificates and care instructions travel with the piece.
- Insured, signature-required delivery worldwide
- Import VAT and duties are stated in your quote before you commit; collection depends on the destination and confirmed sales setup
- Two-year warranty against manufacturing defects
the finished piece
Start here
Tell us about your piece
Two minutes of writing. We reply within 24 hours on business days with a first direction and a price range — free, no obligation.
Uploads are private, stripped of location data, and auto-deleted if we don’t work together. We never reproduce other brands’ designs.